About Us
We are a trusted, local provider of personalised support services for adults and older people in Birmingham Sutton and Sandwell area. Our compassionate, experienced team specialises in helping individuals maintain their independence and wellbeing at home, offering assistance with everyday tasks such as shopping, companionship, paperwork, and wellbeing check-ins.
At the heart of our service is a commitment to dignity, respect, and understanding. We know that every person’s needs are unique, so we tailor our support to fit your lifestyle and preferences whether you need regular help with daily living, occasional check-ins, or a friendly face for company.
We proudly work with those who are self funding or eligible for Direct Payments, ensuring you have control and choice over your care. Our mission is to provide peace of mind for you and your loved ones, promoting safety, comfort, and a better quality of life.
Choose us for reliable, friendly, and flexible home support that puts you first.
Explore what we offer
Help with Paperwork/Bills
Dealing with paperwork and bills can be overwhelming. We assist with opening letters, filling out forms, and understanding important documents. Our patient, confidential service helps you keep on top of your finances and correspondence, so you feel organised and in control of your personal affairs.
Personal Food Shop
We offer convenient shopping support for groceries and daily essentials. Whether you need a weekly shop, a last-minute top-up, or help finding special items, our friendly team ensures you get everything you need delivered right to your door. We make shopping simple and stress-free for you.
Wellbeing
Regular wellbeing check-ins give you peace of mind. Our caring team visits or calls to see how you’re doing, ensuring you feel supported and safe at home. We provide a listening ear and practical help when needed, making your health, comfort, and happiness our top priority..
Carers
At the Home Helper Network, we understand that carers are the unsung heroes of our communities. Whether you’re looking after a loved one with a disability, long-term illness, mental health condition, or age-related needs, our Carer Services are here to support you.
We offer a range of practical, emotional, and professional support to help you in your caring role while also looking after your own wellbeing.
Medication Reminders/Errands
Friendly reminders to take medications at the correct times, ensuring clients follow their prescribed routines safely and reliably.
Running errands such as picking up prescriptions, posting mail, or collecting items, to save clients time and effort.
Light Houskeeping
Help with light cleaning tasks such as vacuuming, dusting, laundry, and tidying up, keeping your client’s home comfortable and welcoming.
Qualified Social Worker Services (Available for Hire)
Professional Social Work Support — When and Where You Need It
In addition to our free carer support, we also offer Qualified Social Worker services that can be hired privately for a fee. Our experienced, HCPC-registered social workers are available to provide professional, person-centred support tailored to your needs.
Whether you're a family in need of guidance or an organization requiring specialist input, we can help.
🔍 Services Available:
Care Assessments (e.g. for older adults, people with disabilities)
Mental Capacity Assessments
Best Interest Decision Support
Safeguarding Consultations
Advocacy & Representation in Multi-Agency Meetings
Support Planning & Risk Assessments
Mediation Between Families and Services
Independent Reports for Court or Tribunals
💷 Fee-Based Service
These services are delivered by qualified and vetted social workers and are charged at competitive hourly or project-based rates. We aim to offer high-quality professional support with compassion, integrity, and transparency.
Accompaniment to Appointment
Support for attending medical appointments, social activities, or community events. You can provide transport or simply be there for reassurance and company.
Technology Support
Help clients stay connected with family and friends by assisting with smartphones, tablets, video calls, emails, or online services.
Home Safety Checks
Regular checks to ensure the home environment is safe, with advice or minor adjustments to prevent falls and accidents.
Contact Us
Interested in working together? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!